Terms of Service

By purchasing a product from Jackdaw Leather, you understand and agree to the following terms and conditions:

Every reasonable care has been taken to ensure that the descriptions and colour matching are accurate. However, the reproduction of colours is only as accurate as photographic and publishing processes will allow.

Jackdaw Leather relies on the availability of bought-in stock such as leathers, buckles, straps and threads, and this can sometimes cause delays on delivery times or mean that the order cannot be fulfilled. Jackdaw Leather will always keep customers informed of any such delays or changes to their order.

If there are changes to the specifications of an order, Jackdaw Leather will always contact the customer directly to confirm that the changes are to the customer’s satisfaction.  The customer has the right at this point to cancel the order if they so wish.

Availability, prices and design of Jackdaw Leather goods are subject to change without notice.

Jackdaw Leather products are covered by our returns policy. If any product should fail to meet the customer’s expectations, the customer agrees to follow the guidelines outlined in the policy.

All personal information inputted by the customer when purchasing Jackdaw Leather products are encrypted and held securely, and are never shared with third parties other than to dispatch the order to the customer’s address. By accepting these terms and conditions, the customer agrees to and abides with our privacy policy and GDPR protections outlined in our privacy policy.

These terms and conditions may be periodically updated and will do so without prior notice. A customer’s order and processing of the order will be covered by the terms and conditions outlined at the time of purchase, and any changes to the terms and conditions will only apply to purchases made after the time of update.

The terms outlined above are governed by the laws of England and Wales. Any disputes will be conducted only by the Courts of England and Wales.